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  1. #1
    Join Date
    Jun 2008

    Talking Funniest Customer care

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    >>There's always one. This has got to be one of the funniest things
    >>in a long time. I think this guy should have been promoted, not
    >>fired. This is a true story from the Word Perfect Helpline, which
    >>was transcribed from a recording monitoring the customer care
    >>department. Needless to say the Help Desk employee was fired;
    >>however, he/she is currently suing the Word Perfect organization
    >>for "Termination without Cause".
    >>Actual dialogue of a former WordPerfect Customer Support employee.
    >>(Now I know why they record these conversations!):

    >>Operator: "Ridge Hall, computer assistance; may I help you?"
    >>Caller: "Yes, well, I'm having trouble with WordPerfect."
    >>Operator: "What sort of trouble??"
    >>Caller: "Well, I was just typing along, and all of a sudden the
    >>words went away."
    >>Operator: "Went away?"
    >>Caller: "They disappeared."
    >>Operator: "Hmm So what does your screen look like now?"
    >>Caller: "Nothing."
    >>Operator: "Nothing??"
    >>Caller: "It's blank; it won't accept anything when I type."
    >>Operator: "Are you still in WordPerfect, or did you get out??"
    >>Caller: "How do I tell?"
    >>Operator: "Can you see the C: prompt on the screen??"
    >>Caller: "What's a sea-prompt?"
    >>Operator: "Never mind, can you move your cursor around the screen?"
    >>Caller: "There isn't any cursor: I told you, it won't accept
    >>anything I type."
    >>Operator: "Does your monitor have a power indicator??"
    >>Caller: "What's a monitor?"
    >>Operator: "It's the thing with the screen on it that looks like a
    >>TV. Does it have a little light that tells you when it's on??"
    >>Caller: "I don't know."
    >>Operator: "Well, then look on the back of the monitor and find
    >>where the power cord goes into it. Can you see that??"
    >>Caller: "Yes, I think so."
    >>Operator: "Great. Follow the cord to the plug, and tell me if it's
    >>plugged into the wall.
    >>Caller: "Yes, it is."
    >>Operator: "When you were behind the monitor, did you notice that
    >>there were two cables plugged into the back of it, not just one??"
    >>Caller: "No."
    >>Operator: "Well, there are. I need you to look back there again and
    >>find the other cable."
    >>Caller: "Okay, here it is."
    >>Operator: "Follow it for me, and tell me if it's plugged securely
    >>into the back of your computer."
    >>Caller: "I can't reach."
    >>Operator: "Uh huh. Well, can you see if it is??"
    >>Caller: "No."
    >>Operator: "Even if you maybe put your knee on something and lean
    >>way over??"
    >>Caller: "Oh, it's not because I don't have the right angle - it's
    >>because it's dark."
    >>Operator: "Dark??"
    >>Caller: "Yes - the office light is off, and the only light I have
    >>is coming in from the window.
    >>" Operator: "Well, turn on the office light then."
    >>Caller: "I can't."
    >>Operator: "No? Why not??"
    >>Caller: "Because there's a power failure."
    >>Operator: "A power......... A power failure? Aha, Okay, we've got
    >>it licked now.
    >>Do you still have the boxes and manuals and packing stuff your
    >>computer came in??"
    >>Caller: "Well, yes, I keep them in the closet."
    >>Operator: "Good. Go get them, and unplug your system and pack it up
    >>just like it was when you got it. Then take it back to the store
    >>you bought it from."
    >>Caller: "Really? Is it that bad?"
    >>Operator: "Yes, I'm afraid it is."
    >>Caller: "Well, all right then, I suppose. What do I tell them??"
    >>Operator: "Tell them you're too stupid to own a computer!!!!!">>


  2. #2


    LoooL read diz one somewhere b4.. bt still cool one nd TFS!

  3. #3


    read this before!!



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